FAQ

Q. How long will it take to receive my order?

A. Usually within 5-7 days after we receive the order.  Be sure to include accurate contact information, so we can contact you if we experience any problems with your order.

Q. What does shipping cost?

A. $5.00 for the first DVD, $2.50 for each additional DVD thereafter; discount shipping applies to the Sooper Puppy Series of all 11 films OR the trio of substance abuse films.

Q. Can I preview the video before I purchase it?

A. No, we do not send out preview copies, but we do have an UNCONDITIONAL GUARANTEE. If for any reason these videos do not work for your program, simply return the videos within 30 days for a full refund less shipping.

Q. What are my payment options

A. When ordering directly from this site online, you can use your PayPal account or use a credit card via PayPal, or you can mail a check.

Alternately, you may order offline then pay by check or send a purchase order.
To order offline, download the PDF ORDER FORM, print it, fill out all information and mail to:

J. Gary Mitchell Film Company
PO Box 22602
Milwaukie, OR 97269

QUESTIONS?

Please CONTACT US with any of your questions or concerns regarding our educational video programs. We would love to help!